Academy Policy

Enrollment and Attendance Policy

This policy applies to Live In-Classroom Training and Live Instructor-Led Virtual Classroom Training.

Effective date: July 18, 2026

Program Formats and Tuition

The Academy offers one 24-hour curriculum in two live formats: Live In-Classroom Training and Live Instructor-Led Virtual Classroom Training. Each format includes 12 hours of live instructor-led instruction and 12 hours of guided self-paced coursework. Tuition is $499 unless a written cohort notice states otherwise.

Enrollment Prerequisites

TrustLine registration is not required to enroll. Participants should review the professional-provider qualifications and understand that completion of training alone does not authorize paid practice.

Self-Paced Coursework and Check-In Verification

The full 12-hour self-paced component must be completed before the first live class. During check-in and before live instruction begins, each participant must submit all required completion certificates, assignments, and supporting documentation. A participant who does not submit complete documentation by the check-in deadline receives no credit for the self-paced component and is not eligible for the final Certificate of Completion for that cohort. Late submission after live instruction begins does not satisfy the requirement.

Seat Confirmation and Payment

An enrollment-interest form does not reserve a seat. Enrollment is confirmed only after the Academy issues a written cohort offer and receives payment according to the stated deadline.

Live Attendance

Participants must personally complete all 12 live instructional hours. Late arrival, early departure, extended absence, failure to return from a break, technical disconnection, camera-off time when visibility is required, or otherwise unverifiable attendance may not be credited. Meal periods and breaks are not instructional time.

Live In-Classroom Requirements

Participants must arrive on time, remain in the instructional space, participate in activities, observe facility rules, and return promptly from breaks. Phones must be silenced. Computers or tablets may be used only for course-related work or instructor-authorized activities.

Virtual Classroom Identity, Access, and Attendance Controls

The registered participant must use individual LMS and virtual-classroom access. Credentials and links may not be shared. The Academy may require government-issued identification and an enrollment-matched display name. The camera must remain on and the participant’s face must remain clearly visible during instructional periods, except during scheduled breaks, an approved accommodation, or a brief instructor-authorized technical interruption. Attendance may be verified using instructor records, platform reports, LMS activity, roll calls, timed checks, polls, knowledge checks, and participation activities.

Session Recording

Participants may not record, photograph, screen-capture, livestream, transcribe through an automated service, reproduce, or distribute course content or participant information without written authorization. The Academy may record sessions or designated portions for attendance verification, quality assurance, accessibility, or resolution of an attendance dispute. Participants receive advance notice, and any required consent procedure will be followed. Academy recordings are access-restricted, are not distributed as course replays, and do not replace live attendance.

Academic Integrity and LMS Use

Each participant must complete their own assignments and assessments. Copying, submitting another person’s work, sharing answers, sharing course files or credentials, or using unauthorized assistance is prohibited. Completion records may be audited before certificate issuance.

Assessment and Certificate Eligibility

The Academy requires at least 75 percent on required assessments and assignments. A certificate is issued only after the Academy verifies all 12 self-paced hours, all 12 live hours, required submissions, the state mandated-reporter certificate, assessment results, attendance, and compliance with course policies.

Missed Time and Make-Up Work

Missed or unverifiable live time cannot be replaced by reviewing a recording. The Academy may offer an approved make-up, transfer, or future cohort option, but availability is not guaranteed and may involve additional conditions or fees stated in the cohort notice.

Cancellation, Refund, and Transfer Terms

Current cancellation, refund, and transfer terms are provided in the written cohort offer. Cohort-specific written terms control if they differ from general website information.

Technology and Accessibility

Participants are responsible for having the technology required for their selected format. Accommodation requests should be submitted before the cohort begins. Technical problems must be reported immediately and do not automatically excuse missed instructional time.

No Government Endorsement or Automatic Professional Eligibility

Bridging Families Academy is not endorsed, approved, accredited, or certified by the Judicial Council of California or any superior court. The Academy certificate documents completion of Academy requirements and is not a state license, government certification, court appointment, or guarantee of employment or provider-list placement.