California Professional Provider Checklist

Requirements to Become a Professional Supervised Visitation Provider

Course completion is one required step. Before providing paid supervised visitation or exchange services, a person must satisfy the California professional-provider qualifications and any applicable local procedures.

Last legal-source review: July 18, 2026. Current official sources control.

California Professional Provider Requirements

  1. Be at least 21 years old.
  2. No DUI conviction within the previous five years.
  3. No probation or parole within the previous ten years.
  4. No conviction for child molestation, child abuse, or other crimes against a person.
  5. Maintain automobile insurance when transporting a child.
  6. No civil, criminal, or juvenile restraining orders within the previous ten years.
  7. No current or past court order in which the provider was the person being supervised.
  8. Language capability. Speak the language of the supervised party and child, or provide a neutral interpreter over age 18.
  9. Agree to follow and enforce the operative court order.
  10. Complete 24 hours of training before providing services, including at least 12 hours of classroom instruction and the required CDSS mandated-reporter course within the 24-hour total.
  11. Complete Live Scan before providing services.
  12. Maintain active TrustLine registration before providing professional services.
  13. Complete and sign form FL-324(P). A separate updated declaration is required each time a professional provider submits a report to the court.
  14. Follow additional local requirements. Courts, agencies, employers, and provider referral lists may require declarations, proof of training, annual submissions, insurance, policies, or separate review.
TrustLine is not required before enrolling in the Academy course.

Training, Live Scan, TrustLine, declarations, and local acceptance are separate components. Participants may enroll in training while completing the other professional qualifications, but all applicable requirements must be satisfied before providing paid services.

Training Format and Local Acceptance

The Academy offers live in-classroom instruction and scheduled, synchronous, instructor-led Zoom instruction. The Zoom version uses continuous visible-camera attendance, instructor logs, Zoom reports, LMS records, roll calls, timed checks, polls, knowledge checks, and participation activities.

Confirm Zoom acceptance locally:

Family Code section 3200.5 and Standard 5.20 require classroom instruction but do not expressly guarantee that synchronous Zoom instruction will be accepted for every court, agency, employer, or provider list. Confirm the requirements that apply where you intend to work.

Important Practice Requirements After Qualification

Professional providers must also use written service contracts, review current court orders, maintain required records, advise parties that no confidential privilege exists, report suspected child abuse, apply safety procedures, and document interruptions or terminations. Standard 5.20 also governs exchanges and supervised audiovisual virtual visitation.

This checklist is general educational information. Current statutes, statewide standards, Judicial Council forms, court orders, and local court rules control.